All Systems Operational

Brivo Access Operational
Brivo Access United States Region Operational
Brivo Access Europe Region Operational
Video Operational
www.brivo.com Operational
Brivo Smart Home Operational
Notifications & Events Operational
Panels Operational
Brivo Panels Operational
Mercury Panels Operational
Mobile Apps Operational
Brivo Access Mobile Operational
Brivo Mobile Pass Operational
Brivo Smart Home Operational
APIs Operational
Smart Home API Operational
Access API Operational
Partner Portal Operational
Developer Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 31, 2026

No incidents reported today.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026
Customer Support Phone Upgrades
Completed - The scheduled maintenance has been completed.
Jan 24, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 20:00 EST
Scheduled - We will be upgrading our contact center's phone systems starting Friday, January 23, at 8:00 PM EST until Saturday, January 24, at 2:00 AM. Phone support will be temporarily unavailable during this period.

Our support team will be online and available to help via email throughout the maintenance window. If you need assistance, please contact us at customercare@brivo.com.

This maintenance will not impact Brivo applications or panel connectivity and all systems will remain fully functional.
Jan 23, 11:00 EST
Jan 23, 2026
Jan 22, 2026

No incidents reported.

Jan 21, 2026
Identified Issue with Brivo Access
Resolved - This incident has been resolved.
Jan 21, 09:06 EST
Investigating - A fix has been implemented and we are monitoring the results.
Jan 21, 04:49 EST
Update - We continue to work on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.
Jan 21, 04:36 EST
Update - We continue to work on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.
Jan 21, 03:42 EST
Identified - We are currently working on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.
Jan 21, 02:45 EST
Investigating - We are currently working on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.
Jan 21, 02:44 EST
Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

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