Resolved -
This incident has been resolved.
Mar 19, 18:29 EDT
Monitoring -
A fix has been implemented by the service provider and we are monitoring the results.
Mar 19, 15:17 EDT
Update -
Brivo Access, Brivo API, and Partner Portal are currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.
Mar 19, 13:41 EDT
Update -
We are continuing to work on a fix for this issue.
Mar 19, 12:08 EDT
Update -
We are continuing to work on a fix for this issue.
Mar 19, 12:07 EDT
Identified -
This issue has been identified as an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.
Mar 19, 11:50 EDT
Investigating -
We are currently working on resolving an issue affecting Brivo Access and API. Users may experience degraded performance using Event Tracker, Dashboard, Reporting, and API.
Mar 19, 10:51 EDT