Brivo Status

All Systems Operational

Brivo Access Operational

Brivo Access United States Region Operational

Brivo Access Europe Region Operational

Video Operational

www.brivo.com Operational

Brivo Smart Home Operational

Notifications & Events Operational

Panels Operational

Brivo Panels Operational

Mercury Panels Operational

Mobile Apps Operational

Brivo Access Mobile Operational

Brivo Mobile Pass Operational

Brivo Smart Home Operational

APIs Operational

Smart Home API Operational

Access API Operational

Partner Portal Operational

Developer Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 16, 2026

No incidents reported today.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

Identified issue with Brivo Smart Home

Resolved - This incident has been resolved.
Mar 11, 07:18 EDT

Monitoring - We have taken steps to resolve this issue and we are continuing to monitor the results. Some degradation of performance on Brivo Smart Home may be experienced at this time.
Mar 11, 06:04 EDT

Identified - The issue has been identified and a fix is being implemented.
Mar 11, 05:55 EDT

Investigating - We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.
Mar 11, 05:29 EDT

Mar 10, 2026

No incidents reported.

Mar 9, 2026

Panels not following Daylight Savings Time

Resolved - This incident has been resolved
Mar 9, 19:26 EDT

Monitoring - A fix has been implemented and we are monitoring the results
Mar 9, 17:05 EDT

Identified - We are aware that some panels are not following Daylight Savings Time. The issue has been identified, and a fix is being implemented.
Mar 9, 14:09 EDT

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

Admins with custom role unable to use Brivo Access

Resolved - From 11:03AM to 12:57PM, Administrators with custom roles were unable to use Brivo Access.
Mar 4, 11:00 EST

Mar 3, 2026

Toll-free Phone Numbers Unavailable

Resolved - All toll-free numbers have been restored and are once again available to customers and resellers. Thank you for your patience.
Mar 3, 17:22 EST

Investigating - We are currently experiencing issues with our toll-free numbers. Brivo Customer Care is still available through our interactive chat or by calling 855-500-0027.

We apologize for the inconvenience.
Mar 3, 14:39 EST

Mar 2, 2026

No incidents reported.