Brivo Status

All Systems Operational

Brivo Access Operational

Brivo Access United States Region Operational

Brivo Access Europe Region Operational

Video Operational

www.brivo.com Operational

Brivo Smart Home Operational

Notifications & Events Operational

Panels Operational

Brivo Panels Operational

Mercury Panels Operational

Mobile Apps Operational

Brivo Access Mobile Operational

Brivo Mobile Pass Operational

Brivo Smart Home Operational

APIs Operational

Smart Home API Operational

Access API Operational

Partner Portal Operational

Developer Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 15, 2026

No incidents reported today.

May 14, 2026

Degraded Panel Communications

Resolved - This incident has been resolved.
May 14, 14:03 EDT

Monitoring - A fix has been implemented, and we are monitoring the results.
May 14, 12:42 EDT

Identified - We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.
May 14, 12:38 EDT

May 13, 2026

Identified issue with Brivo Smart Home - Entrata tenant synchronization issues

Resolved - This is a configuration issue
May 13, 17:08 EDT

Investigating - We are currently investigating tenant synchronization issues with some Entrata properties.
May 13, 16:54 EDT

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

Brivo Smart Home Email Disruption

Resolved - This incident has been resolved.
May 1, 18:40 EDT

Identified - We are currently working to resolve issues with Brivo Smart Home email communications. Customers may experience delays in receiving emails from Brivo Smart Home.

This incident does not impact Brivo Access or Eagle Eye video.
May 1, 13:28 EDT