All Systems Operational
Brivo Account Configuration Tool Operational
Brivo Access Operational
Brivo Access United States Region Operational
Brivo Access Europe Region Operational
www.brivo.com Operational
Brivo Smart Home Operational
Notifications & Events Operational
Panels Operational
Brivo Panels Operational
Mercury Panels Operational
Cameras & Video Feeds Operational
Eagle Eye Networks Operational
Brivo Access Cam Operational
Mobile Apps Operational
Brivo Onair Mobile Admin Operational
Brivo Mobile Pass Operational
Brivo Smart Home Operational
APIs Operational
Smart Home API Operational
Access API Operational
Partner Portal Operational
Developer Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance (EU Instance Only) Jul 28, 2024 21:00-22:00 EDT
We will be performing scheduled maintenance on July 29 from 1 AM - 2 AM GMT. During this maintenance window, Brivo applications and API services (including internet-based door unlocks with Brivo Mobile Pass) will be temporarily unavailable for customers on the EU instance.

Brivo and Mercury control panels will continue to operate using their local database to process access requests and record events in offline mode. There will be no impact to users attempting to unlock doors using physical credentials, Brivo Wallet Pass, and Brivo Mobile Pass (BLE).

Posted on Jul 22, 2024 - 17:43 EDT
Scheduled Maintenance (US Instance Only) Jul 28, 2024 23:00 - Jul 29, 2024 00:00 EDT
We will be performing scheduled maintenance on July 28 from 11 PM - 12 AM EDT. During this maintenance window, Brivo applications and API services (including internet-based door unlocks with Brivo Mobile Pass) will be temporarily unavailable for customers on the US instance.

Brivo and Mercury control panels will continue to operate using their local database to process access requests and record events in offline mode. There will be no impact to users attempting to unlock doors using physical credentials, Brivo Wallet Pass, and Brivo Mobile Pass (BLE).

Posted on Jul 22, 2024 - 17:45 EDT
Past Incidents
Jul 26, 2024

No incidents reported today.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024
Resolved - System is performing as expected.
Jul 18, 16:54 EDT
Monitoring - We have resolved the issue that prevented our system from communicating with our gateways. System is now performing as expected and we are monitoring our servers closely.
Jul 18, 16:19 EDT
Identified - We have identified the cause of the issue and our team is actively working towards a full restoration of functionalities.
Jul 18, 14:22 EDT
Investigating - We are currently experiencing a service disruption impacting Brivo Gateway communication with our servers. We have identified the cause of the issue and our team is actively working towards a full restoration of functionalities.
Jul 18, 14:19 EDT
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.