All Systems Operational

Brivo Account Configuration Tool Operational
Brivo Access Operational
Brivo Access United States Region Operational
Brivo Access Europe Region Operational
www.brivo.com Operational
Brivo Smart Home Operational
Notifications & Events Operational
Panels Operational
Brivo Panels Operational
Mercury Panels Operational
Cameras & Video Feeds Operational
Eagle Eye Networks Operational
Brivo Access Cam Operational
Mobile Apps Operational
Brivo Access Mobile Operational
Brivo Mobile Pass Operational
Brivo Smart Home Operational
APIs Operational
Smart Home API Operational
Access API Operational
Partner Portal Operational
Developer Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance May 27, 2025 09:30-10:00 EDT

We will be performing scheduled maintenance on Brivo Access and Account Configuration Tool during a 30-minute window beginning at 9:30 p.m. ET on Tuesday, May 27, 2025. We expect no disruptions to Brivo services during that time.
Posted on May 22, 2025 - 12:50 EDT
May 23, 2025

No incidents reported today.

May 22, 2025

No incidents reported.

May 21, 2025

No incidents reported.

May 20, 2025

No incidents reported.

May 19, 2025
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 19, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 00:00 EDT
Scheduled - We will be performing scheduled maintenance during a one-hour window beginning at 12:00 a.m. ET on May 19, 2025. There will be a brief service interruption for Brivo Smart Home, and Smart Home events will be paused for up to 30 minutes.
May 16, 17:02 EDT
May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025
Account Configuration Tool and Brivo Install App Disruption
Resolved - This incident has been resolved.
May 15, 19:26 EDT
Monitoring - A fix has been implemented by our service provider, and we are monitoring the results.
May 15, 19:00 EDT
Identified - Account Configuration Tool and Brivo Install App are currently affected by an outage at one of our service providers. Customers may experience issues commissioning offline locks and registering offline sites. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.
May 15, 17:33 EDT
May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

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