Brivo Status

All Systems Operational

Brivo Account Configuration Tool Operational

Brivo Access Operational

Brivo Access United States Region Operational

Brivo Access Europe Region Operational

www.brivo.com Operational

Brivo Smart Home Operational

Notifications & Events Operational

Panels Operational

Brivo Panels Operational

Mercury Panels Operational

Cameras & Video Feeds Operational

Eagle Eye Networks Operational

Brivo Access Cam Operational

Mobile Apps Operational

Brivo Access Mobile Operational

Brivo Mobile Pass Operational

Brivo Smart Home Operational

APIs Operational

Smart Home API Operational

Access API Operational

Partner Portal Operational

Developer Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 23, 2025

No incidents reported today.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

Identified Issue with Brivo Access, Brivo API, and Partner Portal

Resolved - This incident has been resolved.
Mar 19, 18:29 EDT

Monitoring - A fix has been implemented by the service provider and we are monitoring the results.
Mar 19, 15:17 EDT

Update - Brivo Access, Brivo API, and Partner Portal are currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.
Mar 19, 13:41 EDT

Update - We are continuing to work on a fix for this issue.
Mar 19, 12:08 EDT

Update - We are continuing to work on a fix for this issue.
Mar 19, 12:07 EDT

Identified - This issue has been identified as an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.
Mar 19, 11:50 EDT

Investigating - We are currently working on resolving an issue affecting Brivo Access and API. Users may experience degraded performance using Event Tracker, Dashboard, Reporting, and API.
Mar 19, 10:51 EDT

Mar 18, 2025

No incidents reported.

Mar 17, 2025

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Mar 17, 23:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 22:00 EDT

Scheduled - We will be performing scheduled maintenance during a 1-hour window beginning at 10PM ET on 3/17/2025. During this window, we expect disruption logging into Brivo Access and Brivo Access Mobile App. You may also experience disruption with Remote Access.
Mar 12, 16:31 EDT

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

Identified issue with Brivo Mobile Pass NFC Wallet creation on Android

Resolved - We've verified that creation of Android wallet passes are working as expected
Mar 12, 10:48 EDT

Identified - We are currently working on resolving issues with Android NFC Wallet pass creation. Users may experience difficulty adding new NFC Wallet passes at this time.
Mar 12, 10:34 EDT

Mar 11, 2025

Unscheduled Maintenance

Completed - The scheduled maintenance has been completed.
Mar 11, 23:15 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 23:00 EDT

Scheduled - We will be performing unscheduled maintenance during a 15-minute window beginning at 11 PM ET on Monday, March 11, 2024. During this window, control panels may disconnect for up to two minutes from Brivo's servers (but will still remain operational locally). Users may also experience brief interruptions in functionality with Brivo Access and Brivo Mobile Pass.
Mar 11, 12:45 EDT

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.