Some customers reporting blank page when logging into Brivo Access

Incident Report for Brivo

Resolved

This incident has been resolved.
Posted Aug 06, 2025 - 08:10 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 06, 2025 - 07:57 EDT

Identified

We are rolling back to the previous version of the Access release from this morning.
Posted Aug 06, 2025 - 07:03 EDT

Investigating

We are currently investigating customer reports that they are sent to a blank page after logging into Brivo Access.
Posted Aug 06, 2025 - 06:36 EDT
This incident affected: Brivo Access (Brivo Access United States Region).