Brivo Smart Home server outage

Incident Report for Brivo

Resolved

System is performing as expected.

Posted Jul 18, 2024 - 16:54 EDT

Monitoring

We have resolved the issue that prevented our system from communicating with our gateways. System is now performing as expected and we are monitoring our servers closely.

Posted Jul 18, 2024 - 16:19 EDT

Identified

We have identified the cause of the issue and our team is actively working towards a full restoration of functionalities.

Posted Jul 18, 2024 - 14:22 EDT

Investigating

We are currently experiencing a service disruption impacting Brivo Gateway communication with our servers. We have identified the cause of the issue and our team is actively working towards a full restoration of functionalities.

Posted Jul 18, 2024 - 14:19 EDT

This incident affected: Brivo Smart Home.