Identified Issue with Brivo API, Access, and Account Configuration Tool

Incident Report for Brivo

Resolved

This incident has been resolved.

Posted Nov 03, 2023 - 23:24 EDT

Monitoring

A fix has been implemented, and we are monitoring the results.

Posted Nov 03, 2023 - 18:16 EDT

Identified

The issue has been identified, and a fix is being implemented.

Posted Nov 03, 2023 - 13:38 EDT

Investigating

We are currently working on resolving issues with Brivo API, Access, and Account Configuration Tool. Users may experience latency or difficulty accessing Brivo API, Access, and Account Configuration Tool.

Posted Nov 03, 2023 - 13:12 EDT

This incident affected: Brivo Access (Brivo Access United States Region, Brivo Access Europe Region) and APIs (Access API).