Customer Support Phone Upgrades

Scheduled Maintenance Report for Brivo

Completed

The scheduled maintenance has been completed.
Posted Jan 24, 2026 - 02:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 23, 2026 - 20:00 EST

Scheduled

We will be upgrading our contact center's phone systems starting Friday, January 23, at 8:00 PM EST until Saturday, January 24, at 2:00 AM. Phone support will be temporarily unavailable during this period.

Our support team will be online and available to help via email throughout the maintenance window. If you need assistance, please contact us at customercare@brivo.com.

This maintenance will not impact Brivo applications or panel connectivity and all systems will remain fully functional.
Posted Jan 23, 2026 - 11:00 EST