Eagle Eye Networks Disruption

Incident Report for Brivo

Resolved

This incident has been resolved.
Posted Aug 16, 2024 - 20:06 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 16, 2024 - 19:54 EDT

Update

We continue to work to resolve the issue. It appears to be limited to Eagle Eye Networks users on a specific EEN cluster.
Posted Aug 16, 2024 - 17:27 EDT

Identified

We are currently working on resolving issues with obtaining video from the Eagle Eye Networks API Service.
Posted Aug 16, 2024 - 15:06 EDT
This incident affected: Cameras & Video Feeds (Eagle Eye Networks).