A fix has been implemented, and we are monitoring the results.
Posted Jul 23, 2025 - 14:56 EDT
Identified
We are currently working on resolving high latency issues with our API.
Posted Jul 23, 2025 - 14:27 EDT
Update
We are continuing to investigate this issue.
Posted Jul 23, 2025 - 14:06 EDT
Update
We are currently investigating an issue with Brivo API. Brivo Access, Brivo Mobile Applications, and API Integrations may not be performing normally.
Posted Jul 23, 2025 - 14:04 EDT
Investigating
We are currently investigating an issue with Brivo API. Brivo Access, Brivo Mobile Applications, and API Integrations may not be performing normally.
Posted Jul 23, 2025 - 13:58 EDT
This incident affected: Mobile Apps (Brivo Access Mobile, Brivo Mobile Pass), Brivo Access (Brivo Access United States Region, Brivo Access Europe Region), APIs (Access API), and Notifications & Events, Partner Portal.